Sibongile Vilakazi

Call centre agent
R8500 / month
11 September 1986

About Candidate

I am a dedicated individual who is a hard worker and always willing to learn.

I work well with others in a team as well as unsupervised.

I do have call center experience inbound in international and local campaign.

I would be grateful if i could be granted an opportunity .

Location

Education

N
National higher certificate 2000-2004
Azara secondary

English Afrikaans Business economics Mercantile law Accounting Commercial Maths

Work & Experience

C
Customer service representative 01/01/2022 - 31/12/2022
Merchants

General customer issues Resolving internet related issues Troubleshooting Customer education Upselling

C
Customer service representative 01/01/2020 - 15/12/2020
Aegis

Resolving customer queries Assisting customers with recharge vouchers Billing enquiries Increasing and decreasing of customers spend limit

D
Data collector 03/03/2019 - 30/09/2019
University of Johannesburg

Collecting data info Capturing of data surveys

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