Refilwe Motsoeneng

IT TECHNICIAN
12 Jan 1997

About Candidate

Ø  Handle all IT administrative work-Submissions, Minutes, reports and I was given the opportunity to be part of the IT Steering and operational committee.

Ø  I was part of the IT Steering committee where I was given the opportunity to participate in the creation of new IT Policies.

Ø  Maintain and teach staff on new Microsoft 365 products Installation and licensing of Microsoft packages. Experience in IT support (physical and remotely) Maintain Anti-virus.

Ø  Experience in exam preparations.( exam readiness)

Ø  Knowledge and experience in maintenance of printers Provide support to staff on daily basis.

Ø  have created a VM for Kaspersky antivirus Maintain electronic mail accounts

Ø  Installation of Face recognition Scanner, add users and compile reports Perform repairs and replacements of hardware and software.

Ø  Administer AD

Ø  Currently enrolled with Cisco academy online

Ø  Worked closely with it team members and supervisors to improve troubleshooting skills and situation analysis.

Ø  Assisted users with implementing new software and network infrastructure to ease transition to new technology assets and planned operations.

Ø  Supported senior technicians with complex tasks and time-sensitive achievements to meet users’ expectations and user needs on an identified schedule.

Ø  Learned from it professionals how to meet the support needs of a 4ir college

Ø  provided support to users learning new technology

Ø  created and maintained ad environment management

Ø  Made recommendations to purchase hardware and software, and coordinates installation and provides backup recovery

Ø  Performed active directory services administration and management to include design, clean-up and routine maintenance and configuration a troubleshooting network concerns.

Ø  assisted users in person and remotely with hardware-related concerns

Ø  WIFI setup and installations.

 

Location

Education

P
Pc technician 2017
Atti bloemfontein

A+ and N+

C
Computer professional 2018
ATTI BLOEMFONTEIN

 70-740 installation storage and compute with windows  70-741 Networking with windows server 2016

C
Computer administrator 2019
ATTI BLOEMFONTEIN

 70-742 identity with windows server

Work & Experience

I
ICT TECHNICIAN INTERN 2020-02-03 - 2022-08-31
Motheo tvet college

 Handle all IT administrative work-Submissions, Minutes, reports and I was given the opportunity to be part of the IT Steering and operational committee.  I was part of the IT Steering committee where I was given the opportunity to participate in the creation of new IT Policies.  Maintain and teach staff on new Microsoft 365 products Installation and licensing of Microsoft packages. Experience in IT support (physical and remotely) Maintain Anti-virus.  Experience in exam preparations.( exam readiness)  Knowledge and experience in maintenance of printers Provide support to staff on daily basis.  have created a VM for Kaspersky antivirus Maintain electronic mail accounts  Installation of Face recognition Scanner, add users and compile reports Perform repairs and replacements of hardware and software.  Administer AD  Currently enrolled with Cisco academy online  Worked closely with it team members and supervisors to improve troubleshooting skills and situation analysis.  Assisted users with implementing new software and network infrastructure to ease transition to new technology assets and planned operations.  Supported senior technicians with complex tasks and time-sensitive achievements to meet users’ expectations and user needs on an identified schedule.  Learned from it professionals how to meet the support needs of a 4ir college  provided support to users learning new technology  created and maintained ad environment management  Made recommendations to purchase hardware and software, and coordinates installation and provides backup recovery  Performed active directory services administration and management to include design, clean-up and routine maintenance and configuration a troubleshooting network concerns.  assisted users in person and remotely with hardware-related concerns  WIFI setup and installations.

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